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Terms and Conditions

 

Welcome to the DROP SHIP FUELS PVT LTD, (“Us” or “Our” or “We”) website (“Website”) and mobile application (“Mobile Application”).  These Terms of Use (“Terms”) are a legal contract between You and Us (collectively, “Everyone”) and govern Your use of all the text, data, information, software, graphics, photographs and more (all of which We refer to as “Materials”) that We and Our affiliates may make available to You, as well as any services We provide to You.

READ THESE TERMS CAREFULLY BEFORE BROWSING THE WEBSITE OR USING THE MOBILE APPLICATION.  CLICKING ON THE “I AGREE” BUTTON OR CHECKING THE “I AGREE” BOX SIGNIFIES YOUR ASSENT TO THESE TERMS.  ALTERNATIVELY, USING THE WEBSITE OR THE MOBILE APPLICATION INDICATES THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS.  YOU ARE NOT AUTHORIZED TO USE EITHER OR BOTH THE WEBSITE AND THE MOBILE APPLICATION IF YOU DO NOT ACCEPT THESE TERMS.

NOTE:  THESE TERMS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION, YOU MAY OPT OUT OF THE BINDING INDIVIDUAL ARBITRATION AND CLASS ACTION WAIVER AS PROVIDED BELOW.

SERVICES

We provide on-demand Fuel delivery services (“Services”).  You may order Our Services using our Mobile Application.  You may cancel orders at any time prior to receiving a notification from us, via Our Mobile Application, that Our delivery vehicle is on its way to Your vehicle.  When We notify You that We are en route, We will also provide You with an appointment window for when Our delivery vehicle will visit.  This window is an estimate only – We do not guarantee delivery at any particular time within such window, and We do not guarantee that We will arrive within the estimated time.  Once our delivery vehicle arrives onsite, whether within or outside the estimated window, the driver will notify You via Our Mobile Application, and Our driver will wait no more than five minutes for Your vehicle (if not already onsite) or to receive access to the gas tank of Your vehicle.  If Your vehicle or access is not available within such five-minute period, our delivery vehicle will leave, and You will be charged the applicable fees set forth on Our services page.

For a fill-up, you must leave open the flap to Your vehicle’s fuel tank.  We will fill up Your vehicle with regular diesel unless You have selected and ordered via the Mobile Application a bio diesel product.  Our driver will fuel Your vehicle until the pump shuts off automatically.  We will not “top-off” a tank of Fuel.  Following the fill-up, we will email a receipt to you.  The price per liter is determined by Our using data about the average prices in the area where the vehicle is receiving Our services.  The exact price per liter is given through the Mobile Application at the time the Services are ordered.  Minimum quantities and service fees will apply.

Due to reasons such as applicable law, terrain or building features and limitations (e.g., overhead clearance), or the requirements of some private property owners, the Services may not be available in all locations within a service area.  We reserve the right to decline to enter into any area to access your vehicle’s fuel tank, for any reason. You generally will not be charged in such circumstances.

YOU AGREE TO ACCESS THE SERVICES AT YOUR OWN RISK. PLEASE CAREFULLY REVIEW THESE TERMS OF SERVICE, INCLUDING THE SECTION ENTITLED “LIMITATION OF LIABILITY,” PRIOR TO ACCESSING THE SERVICES.

PAYMENTS

You agree to pay all applicable fees related to Your use of this Website, the Mobile Application and Our Services which are described fully on Our services page. We may suspend or terminate Your account and/or access to Our Services and the Website and the Mobile Application if Your payment is late and/or Your offered payment method (e.g., credit card or Wallet account) cannot be processed.  By providing a payment method, you expressly authorize Us to charge the applicable fees on said payment method as well as taxes and other charges incurred thereto at regular intervals, all of which depend on Your particular membership and utilized services.

We understand that You might cancel Your account, but please know that We will not provide any refund(s) and You will be responsible for paying any balance due on the account.  To make things less complicated, you agree that We may charge any unpaid fees to Your provided payment method and/or send You a bill for such unpaid fees.

Within 30 days after a visit, you may request via our Mobile Application, and We will provide upon such request, a receipt certifying the amount of fuel delivered to Your Vehicle.

CHANGES

We may alter the Materials and Services We offer You and/or choose to modify, suspend or discontinue the Website or Mobile Application at any time and without notifying You.  We may also change, update, add or remove provisions (collectively, “modifications”) of these Terms from time to time.  Because Everyone benefits from clarity, We promise to inform You of any modifications to these Terms by posting them on the Website and to the Mobile Application and, if You have registered with Us, by obtaining Your assent to the changed terms or by describing the modifications to these Terms in an email that We will send to the address that You provided when registering on the Website or via the Mobile Application and inferring Your assent from Your continued use of the Services.  To be sure We properly reach Your email inbox, we just ask that You let Us know if Your preferred email address changes at any time after Your registration.

If You object to any such modifications, your sole recourse shall be to cease using the Website, the Mobile Application and the Services.  Continued use of the Website, the Mobile Application or the Services following notice of any such modifications indicates that You acknowledge and agree to be bound by the modifications. Also, please know that these Terms may be superseded by expressly-designated legal notices or terms located on particular pages of the Website or the Mobile Application.  These expressly-designated legal notices or terms are incorporated into these Terms and supersede the provision(s) of these Terms that are designated as being superseded.

GENERAL USE

By using the Website or the Mobile Application, you promise that You are at least 18 years of age.  By ordering Services, you represent that You own or have the right to fuel the vehicle and grant us permission to do so.

We invite You to use the Website and the Mobile Application for personal or internal business (“Permitted Purposes”) – enjoy!

In these Terms we are granting You a limited, personal, non-exclusive and non-transferable license to use and to display the Materials; Your right to use the Materials is conditioned on Your compliance with these Terms.  You have no other rights in the Website, the Mobile Application or any Materials and You may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Website, the Mobile Application or Materials in any manner.  If You make copies of any of the Website or the Mobile Application while engaging in Permitted Purposes, then We ask that You be sure to keep on the copies all of Our copyright and other proprietary notices as they appear on the Website and the Mobile Application.

Unfortunately, if You breach any of these Terms the above license will terminate automatically, and You must immediately destroy any downloaded or printed materials (and any copies thereof).

MOBILE APPLICATION

We make available the Mobile Application to access the Services via a mobile device. To use the Mobile Application, You must have a mobile device that is compatible with the mobile service. We do not warrant that the Mobile Application will be compatible with Your mobile device. We hereby grant to You a non-exclusive, non-transferable, revocable license to use an object code copy of the Mobile Application for one registered account on one mobile device owned or leased, solely by You, for Your personal use. You may not: (i) modify, disassemble, decompile or reverse engineer the Mobile Application, except to the extent that such restriction is expressly prohibited by law; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Mobile Application to any third-party or use the Mobile Application to provide time sharing or similar services for any third-party; (iii) make any copies of the Mobile Application; (iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of the Mobile Application, features that prevent or restrict use or copying of any content accessible through the Mobile Application, or features that enforce limitations on use of the Mobile Application; or (v) delete the copyright and other proprietary rights notices on the Mobile Application. You acknowledge that We may from time to time issue upgraded versions of the Mobile Application and may automatically electronically upgrade the version of the Mobile Application that You are using on Your mobile device. You consent to such automatic upgrading on Your mobile device and agree that these Terms will apply to all such upgrades. The foregoing license grant is not a sale of the Mobile Application or any copy thereof, and We and Our third-party licensors or suppliers retain all right, title, and interest in and to the Mobile Application (and any copy of the Mobile Application). Standard carrier data charges may apply to Your use of the Mobile Application.

The following additional terms and conditions apply with respect to any Mobile Application that We provide to You designed for use on an Apple iOS-powered mobile device (an “iOS App”): 

  • You acknowledge that these Terms are between You and Us only, and not with Apple, Inc. (“Apple”).
  • Your use of Our iOS App must comply with Apple’s then-current App Store Terms of Service.
  • We, and not Apple, are solely responsible for Our iOS App and the Services and content available thereon. You acknowledge that Apple has no obligation to provide maintenance and support services with respect to Our iOS App. To the maximum extent permitted by applicable law, Apple will have no warranty obligation whatsoever with respect to Our iOS App.
  • You agree that We, and not Apple, are responsible for addressing any claims by You or any third-party relating to Our iOS App or Your possession and/or use of Our iOS App, including, but not limited to: (i) product liability claims; (ii) any claim that the iOS App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation, and all such claims are governed solely by these Terms and any law applicable to Us as provider of the iOS App.
  • You agree that We, and not Apple, shall be responsible, to the extent required by these Terms, for the investigation, defense, settlement and discharge of any third-party intellectual property infringement claim related to Our iOS App or Your possession and use of Our iOS App.
  • You represent and warrant that (i) You are not located in a country that is subject to a INDIAN Government embargo, or that has been designated by the INDIAN Government as a “terrorist supporting” country; and (ii) You are not listed on any INDIAN Government list of prohibited or restricted parties.
  • You agree to comply with all applicable third-party terms of agreement when using Our iOS App (e.g., You must not be in violation of Your wireless data service terms of agreement when using the iOS App).
  • The parties agree that Apple and Apple’s subsidiaries are third-party beneficiaries to these Terms as they relate to Your license of Our iOS App. Upon Your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against You as they relate to Your license of the iOS App as a third-party beneficiary thereof.

The following additional terms and conditions apply with respect to any Mobile Application that We provide to You designed for use on an Android-powered mobile device (an “Android App”):

  • You acknowledge that these Terms are between You and Us only, and not with Google, Inc. (“Google”).
  • Your use of Our Android App must comply with Google’s then-current Android Market Terms of Service.
  • Google is only a provider of the Android Market where You obtained the Android App. We, and not Google, are solely responsible for Our Android App and the Services and content available thereon. Google has no obligation or liability to You with respect to Our Android App or these Terms.
  • You acknowledge and agree that Google is a third-party beneficiary to the Terms as they relate to Our Android App.
    GEO-LOCATION TERMS.

GEO-LOCATION TERMS

The Services include and make use of certain functionality and services provided by third-parties that allow Us to include maps, geocoding, places and other content from Google, Inc. (“Google”), or third-party vendors like Google, as part of the Services (the “Geo-Location Services”). Your use of the Geo-Location Services is subject to Google’s then current Terms of Use for Google Maps/Google Earth (https://www.google.com/intl/en_us/help/terms_maps.html) and by using the Geo-Location Services, You are agreeing to be bound by Google’s Terms of Use.

USING THE WEBSITE

We appreciate You visiting the Website and allow You to do just that – stop by and leisurely check it out without even registering with Us!

However, in order to access certain password-restricted areas of this Website (such as viewing this Website’s blog posts and other User Submissions (defined below)) and to use certain Services and Materials offered on and through this Website, you must successfully register an account with Us.

REGISTRATION

If You desire to register for an account with Us to use the Services, you must download the Mobile Application on your mobile device. When you open the app, you should agree to let Us gather your location information; if you do not agree, the Services will still function, but not in the intuitive way we have designed. We also collect your IP address and generate or collect a unique identifier for your mobile device, which will serve as your user ID.

You must submit the following information through the Mobile Application to be fully registered:

  • Your First and Last name
  • A working email addresses
  • Your mobile phone number
  • At least one of each of the following:
    • Vehicle Make
    • Vehicle Model
    • Vehicle Year
    • Vehicle Color
    • Vehicle Plate # and State
    • Vehicle Preferred Fuel Type
  • Payment method and full verification

You may also provide additional, optional information so that We can provide You a more customized experience when using the Website and the Mobile Application –but, we will leave that decision with You. Once You submit the required registration information, we alone will determine whether or not to approve Your proposed account. If approved, you will be sent an e-mail detailing how to complete Your registration. For so long as You use the account, you agree to provide true, accurate, current, and complete information which can be accomplished by logging into Your account and making relevant changes directly or contacting Us using the below contact information and We can make the changes for You. And, if You forget Your password – no worries as We will happily send a password update to Your provided email address.

You are responsible for complying with these Terms when You access the Website and the Mobile Application, whether directly or through any account that You may setup through or on the Website or the Mobile Application. Because it is Your account, it is Your job to obtain and maintain all equipment and services needed for access to and use of the Website and the Mobile Application as well as paying related charges. It is also Your responsibility to maintain the confidentiality of Your password(s), including any password of a third-party site that We may allow You to use to access the Website or the Mobile Application. It is Your responsibility to maintain the possession and security of access to your mobile device, as access to your mobile device will allow access to the Mobile Application and Our services. Should You believe Your password or security for the Website or the Mobile Application has been breached in any way, or that Your possession and security of access to your mobile device has been compromised, you must immediately notify Us. You may be responsible for Services ordered on Your account if You do not maintain the confidentiality of Your password.

MEMBERSHIPS

By registering for an account with Us, You become a “Member” with access to certain password-restricted areas of the Website and the Mobile Application and to use certain Services and Materials offered on and through the Website (a “Membership”). Each Membership and the rights and privileges provided to a Member is personal and non-transferable.

TEXT MESSAGING

By registering for an account with Us, You agree that We may send you informational text (SMS) messages as part of the normal business operation of your use of the Services. You may opt-out of receiving text (SMS) messages from Us at any time by turning off notifications in the “Edit Notifications” section of the “Edit My Info” preferences. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the Services.

ELECTRONIC COMMUNICATIONS

By using the Website, the Mobile Application and/or the Services, you consent to receiving electronic communications from Us. These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to the Website, the Mobile Application and/or the Services. These electronic communications are part of Your relationship with Us. You agree that any notices, agreements, disclosures or other communications that We send You electronically will satisfy any legal communication requirements, including that such communications be in writing.

PRIVACY POLICY

We respect the information that You provide to Us and want to be sure You fully understand exactly how We use that information. By accepting these Terms of Service, you are also agreeing to the Our Privacy Policy (“Privacy Policy”). So, please review Our Privacy Policy at https://www.fuelkart.com/privacy.

LINKS TO THIRD-PARTY SITES

We think links are convenient, and We sometimes provide links to third-party websites. If You use these links, you will leave the Website and the Mobile Application. We are not obligated to review any third-party websites that You link to from the Website or the Mobile Application. We do not control any of the third-party websites, and We are not responsible for any of the third-party websites (or the products, services, or content available through any of them). Thus, we do not endorse or make any representations about such third-party websites, any information, software, products, services, or materials found there or any results that may be obtained from using them. If You decide to access any of the third-party websites, You do this entirely at Your own risk and You must follow the privacy policies and terms and conditions for those third-party websites. Certain areas of the Website and the Mobile Application may allow You to interact and/or conduct transactions with one or more third-party websites, and, if applicable, allow you to configure your privacy settings in that third-party website account to permit Your activities on the Website and the Mobile Application to be shared with Your contacts in your third-party site account.

SUBMISSIONS

Certain areas of the Website and the Mobile Application (e.g., blogs, chat rooms or customer ratings and review areas) may permit You to submit feedback, information, data, text, software, messages, or other materials (each, a “User Submission”). You agree that You are solely responsible for all of Your User Submissions and that any such User Submission is considered both non-confidential and non-proprietary. Further, we do not guarantee that You will be able to edit or delete any User Submission You have submitted.

By submitting any User Submission, you are promising Us that:

  • You own all rights in Your User Submissions (including, without limitation, all rights to the reproduction and display of Your User Submissions) or, alternatively, you have acquired all necessary rights in Your User Submissions to enable You to grant to Us the rights in Your User Submissions as described in these Terms;
  • You have paid and will pay in full all license fees, clearance fees, and other financial obligations, of any kind, arising from any use or commercial exploitation of Your User Submissions;
  • Your User Submissions do not infringe the copyright, trademark, patent, trade secret, or other intellectual property rights, privacy rights, or any other legal or moral rights of any third party;
  • You voluntarily agree to waive all “moral rights” that You may have in Your User Submission;
  • Any information contained in Your User Submission is not known by You to be false, inaccurate, or misleading;
  • Your User Submission does not violate any law (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination, or false advertising);
  • Your User Submission is not, and may not reasonably be considered to be, defamatory, libelous, hateful, racially, ethnically, religiously, or otherwise biased or offensive, unlawfully threatening, or unlawfully harassing to any individual, partnership, or corporation, vulgar, pornographic, obscene, or invasive of another’s privacy;
  • You were not and will not be compensated or granted any consideration by any third party for submitting Your User Submission;
  • Your User Submission does not incorporate materials from a third-party website, or addresses, email addresses, contact information, or phone numbers (other than Your own);
  • Your User Submission does not contain any viruses, worms, spyware, adware, or other potentially damaging programs or files;
  • Your User Submission does not contain any information that You consider confidential, proprietary, or personal; and
  • Your User Submission does not contain or constitute any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.

By submitting a User Submission, you grant to Us an irrevocable, perpetual, transferable, non-exclusive, fully-paid, worldwide, royalty-free license (sublicensable through multiple tiers) to:

  • Use, distribute, reproduce, modify, adapt, publish, translate, publicly perform, and publicly display Your User Submissions (or any modification thereto), in whole or in part, in any format or medium now known or later developed;
  • Use (and permit others to use) Your User Submission in any manner and for any purpose (including, without limitation, commercial purposes) that We deem appropriate in Our sole discretion (including, without limitation, to incorporate Your User Submission or any modification thereto, in whole or in part, into any technology, product, or service);
  • Display advertisements in connection with Your User Submissions and to use Your User Submissions for advertising and promotional purposes.

We may, but are not obligated to, pre-screen User Submissions or monitor any area of the Website or the Mobile Application through which User Submissions may be submitted. We are not required to host, display, or distribute any User Submissions on or through the Website or the Mobile Application and may remove at any time or refuse any User Submissions for any reason. We are not responsible for any loss, theft, or damage of any kind to any User Submissions. Further, you agree that We may freely disclose Your User Submission to any third party absent any obligation of confidence on the part of the recipient.

UNAUTHORIZED ACTIVITIES

To be clear, we authorize Your use of the Website and the Mobile Application only for Permitted Purposes. Any other use of the Website or the Mobile Application beyond the Permitted Purposes is prohibited and, therefore, constitutes unauthorized use of the Website and the Mobile Application. This is because as between You and Us, all rights in the Website and the Mobile Application remain Our property.

Unauthorized use of the Website or the Mobile Application may result in violation of various Indian States and international copyright laws. Because We prefer keeping this relationship drama-free, we want to give You examples of things to avoid. So, unless You have written permission from Us stating otherwise, you are not authorized to use the Website or the Mobile Application in any of the following ways (these are examples only and the list below is not a complete list of everything that You are not permitted to do):

  • For any public or commercial purpose which includes use of the Website or the Mobile Application on another site or through a networked computer environment;
  • In a manner that modifies, publicly displays, publicly performs, reproduces or distributes any of the Website or the Mobile Application;
  • In a manner that violates any local, state, national, foreign, or international statute, regulation, rule, order, treaty, or other law;
  • To stalk, harass, or harm another individual;
  • To impersonate any person or entity or otherwise misrepresent Your affiliation with a person or entity;
  • To interfere with or disrupt the Website or the Mobile Application or servers or networks connected to the Website or the Mobile Application;
  • To use any data mining, robots, or similar data gathering or extraction methods in connection with the Website or the Mobile Application; or
  • Attempt to gain unauthorized access to any portion of the Website or the Mobile Application or any other accounts, computer systems, or networks connected to the Website or the Mobile Application, whether through hacking, password mining, or any other means.

You agree to hire attorneys to defend Us if You violate these Terms and that violation results in a problem for Us. You also agree to pay any damages that We may end up having to pay as a result of Your violation. You alone are responsible for any violation of these Terms by You. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by You and, in such case, you agree to cooperate with Our defense of such claim.

PROPRIETARY RIGHTS

“FUEL KART” is a trademark that belongs to Us. Other trademarks, names and logos on the Website and the Mobile Application are the property of their respective owners.

Unless otherwise specified in these Terms, all Materials, including the arrangement of them on the Website and the Mobile Application are Our sole property, Copyright © 2018 DROP SHIP FUELS PVT LTD. All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license.

INTELLECTUAL PROPERTY INFRINGEMENT

We respect the intellectual property rights of others and encourage You to do the same. Accordingly, We have a policy of removing User Submissions that violate intellectual property rights of others, suspending access to the Website or the Mobile Application (or any portion thereof) to any user who uses the Website or the Mobile Application in violation of someone’s intellectual property rights, and/or terminating in appropriate circumstances the account of any user who uses the Website or the Mobile Application in violation of someone’s intellectual property rights.

 We have implemented procedures for receiving written notification of claimed copyright infringement and for processing such claims in accordance with such law. If You believe Your copyright or other intellectual property right is being infringed by a user of the Website or the Mobile Application, please provide written notice to Our Agent for notice of claims of infringement:

DROP SHIP FUELS PVT LTD

PLOT NO 772, SUBHASH NAGAR

HYDERABAD

Email: info@fuelkart.com

To be sure the matter is handled immediately, Your written notice must:

  • Contain Your physical or electronic signature;
  • Identify the copyrighted work or other intellectual property alleged to have been infringed;
  • Identify the allegedly infringing material in a sufficiently precise manner to allow Us to locate that material;
  • Contain adequate information by which We can contact You (including postal address, telephone number, and e-mail address);
  • Contain a statement that You have a good faith belief that use of the copyrighted material or other intellectual property is not authorized by the owner, the owner’s agent or the law;
  • Contain a statement that the information in the written notice is accurate; and
  • Contain statement, under penalty of perjury, that You are authorized to act on behalf of the copyright or other intellectual property right owner.
  • Unless the notice pertains to copyright or other intellectual property infringement, the Agent will be unable to address the listed concern.

Submitting a DMCA Counter-Notification

We will notify You that We have removed or disabled access to copyright-protected material that You provided, if such removal is pursuant to a validly received DMCA take-down notice. In response, You may provide Our Agent with a written counter-notification that includes the following information:

  • Your physical or electronic signature;
  • Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled;
  • A statement from You under the penalty of perjury, that You have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and
  • Your name, physical address and telephone number, and a statement that You consent to the jurisdiction of a court for the judicial district in which Your physical address is located, for any judicial district in which We may be located, and that You will accept service of process from the person who provided notification of allegedly infringing material or an agent of such person.

Termination of Repeat Infringers

We reserve the right, in Our sole discretion, to terminate the account or access of any user of the Website, the Mobile Application or Service who is the subject of repeated DMCA or other infringement notifications.

DISCLAIMER OF WARRANTIES

THE WEBSITE, THE MOBILE APPLICATION AND THE SERVICE ARE PROVIDED “AS IS” AND “WITH ALL FAULTS” AND THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE WEBSITE, THE MOBILE APPLICATION AND THE SERVICE IS WITH YOU.

WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND (EXPRESS, IMPLIED OR STATUTORY) WITH RESPECT TO THE WEBSITE, THE MOBILE APPLICATION AND THE SERVICE, WHICH INCLUDES BUT IS NOT LIMITED TO, ANY IMPLIED OR STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, TITLE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.

THIS MEANS THAT WE DO NOT PROMISE YOU THAT THE WEBSITE, THE MOBILE APPLICATION AND THE SERVICE ARE FREE OF PROBLEMS. Without limiting the generality of the foregoing, We make no warranty that the Website, the Mobile Application or the Services will meet Your requirements or that the Website, the Mobile Application or the Services will be uninterrupted, timely, secure, or error free or that defects in the Website, the Mobile Application or the Services will be corrected. We make no warranty as to the results that may be obtained from the use of the Website, the Mobile Application or the Services or as to the accuracy or reliability of any information obtained through the Website or the Mobile Application. No advice or information, whether oral or written, obtained by You through the Website or the Mobile Application or from Us or Our subsidiaries/other affiliated companies shall create any warranty. We disclaim all equitable indemnities.

LIMITATION OF LIABILITY

WE SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR DISPLAYING, COPYING, OR DOWNLOADING ANY MATERIALS TO OR FROM THE WEBSITE OR THE MOBILE APPLICATION. IN ADDITION, WE SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES ARISING OUT OF, OR RELATING TO, ANY OF THE FOLLOWING, REGARDLESS OF WHETHER SOUNDING IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE:

  • LEAVING THE FUEL TANK DOOR OPEN — YOU AGREE THAT YOU LEAVE THE FUEL TANK DOOR TO YOUR VEHICLE OPEN AT YOUR OWN RISK, AND THAT WE SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM LEAVING YOUR GAS TANK DOOR OPEN.
  • ANY SIPHONING OF FUEL FROM YOUR VEHICLE.
  • ACCESS BY ANY THIRD PARTY TO ANY AREA WITHIN WHICH YOUR VEHICLE IS LOCATED, WHETHER OR NOT YOU HAVE GIVEN US ANY KEY, PIN OR PASSCODE TO ALLOW US ACCESS TO SUCH AREA.
  • ANY SPILLAGE OF FUEL, WHETHER OR NOT RELATED TO OUR SERVICES.
  • THE FUEL USED TO FILL YOUR FUEL TANK.
  • ANY DAMAGE TO YOUR VEHICLE OR OTHER REAL OR TANGIBLE PERSONAL PROPERTY, WHETHER OWNED BY YOU OR BY A THIRD PARTY — BY AGREEING TO THESE TERMS OF USE AND GRANTING ACCESS TO YOUR VEHICLE FUEL TANK AND THE PROPERTY ON WHICH YOUR VEHICLE IS LOCATED, YOU ASSUME ALL LIABILITY FOR ANY DAMAGES ARISING FROM OUR ACCESS TO YOUR VEHICLE.

IN NO EVENT SHALL WE BE LIABLE TO YOU FOR ANY INDIRECT, EXTRAORDINARY, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) HOWEVER ARISING, REGARDLESS OF WHETHER SOUNDING IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE KNOW THERE IS A POSSIBILITY OF SUCH DAMAGE. IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US IN SERVICE FEES (WHICH DOES NOT INCLUDE FEES ALLOCATED TO THE PRICE OF FUEL) DURING THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE THOUSAND RUPEES (INR100O).

YOU AGREE THAT ANY INSURANCE UNDER WHICH YOU ARE INSURED, WHICH MAY BE AVAILABLE TO ADDRESS ANY DAMAGES ARISING OUT OF, OR RELATING TO, ANY OF THE PRECEDING LISTED EVENTS, SHALL BE THE PRIMARY SOURCE OF INSURANCE TO ADDRESS ANY SUCH DAMAGES. YOU AGREE THAT ANY INSURANCE UNDER WHICH WE ARE INSURED SHALL NOT BE THE PRIMARY SOURCE OF INSURANCE TO ADDRESS ANY DAMAGES, AND MAY ONLY BE ACCESSED AT OUR SOLE DISCRETION AND ELECTION, OR NOT AT ALL.

LOCAL LAWS; EXPORT CONTROL

We control and operate the Website and the Mobile Application from Our headquarters in the HYDERABAD and the entirety of the Website and the Mobile Application may not be appropriate or available for use in other locations. If You use the Website or the Mobile Application outside the INDIA, You are solely responsible for following applicable local laws.

FEEDBACK

Any submissions by You to Us (e.g., comments, questions, suggestions, materials – collectively, “Feedback”) through any communication whatsoever (e.g., call, fax, email) will be treated as both non-confidential and non-proprietary. You hereby assign all right, title, and interest in, and We are free to use, without any attribution or compensation to You, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the Feedback, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling, directly or indirectly, products and services using such Feedback. You understand and agree that We are not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the Feedback, and You have no right to compel such use, display, reproduction, or distribution.

DISPUTE RESOLUTION AND ARBITRATION
CLASS ACTION WAIVER

Please Read This Provision Carefully. It Affects Your Legal Rights.

This provision (this “Provision”) facilitates the prompt and efficient resolution of any dispute (e.g., claim or controversy, whether based in contract, statute, regulation, ordinance, tort – including, but not limited to, fraud, misrepresentation, fraudulent inducement, or negligence – or any other legal or equitable theory, and includes the validity, enforceability or scope of this Provision (with the exception of the enforceability of the Class Action Waiver clause below) that may arise between You and Us. Effectively, then, “dispute” is given the broadest meaning enforceable by law and includes any claims against other parties relating to services or products provided or billed to You (such as Our licensors, suppliers, dealers or third-party vendors) whenever You also assert claims against Us in the same proceeding. 

This Provision provides that all disputes between You and Us shall be resolved by binding arbitration because acceptance of these Terms constitutes a waiver of Your right to litigation claims and all opportunity to be heard by a judge or jury. We prefer this because We believe arbitration is less drama-filled than litigation. To be clear, there is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator must follow this agreement and can award the same damages and relief as a court (including attorney’s fees). You may, however, opt-out of this Provision which means You would have a right or opportunity to bring claims in a court, before a judge or jury, and/or to participate in or be represented in a case filed in court by others (including, but not limited to, class actions). EVERYONE AGREES THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION RATHER THAN IN COURT IN ACCORDANCE WITH THIS PROVISION.

Pre-Arbitration Claim Resolution

For all disputes, whether pursued in court or arbitration, You must first give Us an opportunity to resolve the dispute which is first done by emailing to Us at info@fuelkart.com the following information:

  • Your name,
  • Your address,
  • A written description of Your Claim, and
  • A description of the specific relief You seek.

If We do not resolve the dispute within 45 days after receiving Your notification, than You may pursue Your dispute in arbitration. You may pursue Your dispute in a court only under the circumstances described below.

Exclusions from Arbitration/Right to Opt Out

Notwithstanding the above, You or We may choose to pursue a dispute in court and not by arbitration if:

  • The dispute qualifies for initiation in small claims court; or
  • YOU OPT-OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT (the “Opt-Out Deadline”). You may opt-out of this Provision by emailing Us at opt-out@fuelkart.com the following information:
  • Your name;
  • Your address;
  • A clear statement that You do not wish to resolve disputes with Us through arbitration.

Either way, We will not take any decision You make personally. In fact, We promise that Your decision to opt-out of this Arbitration Provision will have no adverse effect on Your relationship with Us. But, We do have to enforce the Opt-Out Deadline so keep in mind that any opt-out request received after the Opt-Out Deadline will not be valid and You must pursue Your dispute in arbitration or small claims court.

Except as otherwise provided in this Provision, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless both You and We specifically agree to do so following initiation of the arbitration. If You choose to pursue Your dispute in court by opting out of the Arbitration Provision, as specified above, this Class Action Waiver will not apply to You. Neither You, nor any other user of the Website or the Mobile Application can be a class representative, class member, or otherwise participate in a class, consolidated, or representative proceeding without having complied with the opt-out requirements above.

GENERAL

We think direct communication resolves most issues – if We feel that You are not complying with these Terms, We may tell You. We may even provide You with recommended necessary corrective action(s) because We value the relationship We have with You. 

If any clause within these Terms (other than the arbitration Provision) is found to be illegal or unenforceable, that clause will be severed from these Terms whose remainder will be given full force and effect.

CONTACT US

If You have any questions about these Terms or otherwise need to contact Us for any reason, You can reach Us at: info@fuelkart.com

Return and Refund Policy

This is a place to describe your Return and Refund Policy to buyers.


A Return and Refund policy usually consists of:

  • Terms of return (i.e. number of days)
  • State of return (e.g. unworn)
  • Reason for return (e.g. damaged or wrong product)
  • Process for return (i.e. how to initiate a return, how to contact customer service)
  • Process of refund (i.e. terms of refund, duration, payment details)
  • Contact details

  • Privacy Policy
  • Terms and Conditions

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